This Privacy Policy outlines how TorranceTech Appliance Repair (“we,” “us,” or “our”) collects, uses, and shares information when you use our website and services. By using our site and services, you consent to the practices described in this policy.

Information Collection: We collect personal information that you provide to us directly, such as when you fill out the call request form on our website or contact us by phone. This may include your name, phone number, email address, and details about your service request. We also automatically collect non-personal browsing data through cookies and web beacons to enhance user experience. This data includes your IP address, browser type, and access times.

Use of Information: We use the information we collect to respond to your service requests, improve our services, and communicate with you regarding repairs, appointments, and other service-related matters. By submitting your contact information, you agree to receive communications from us and our partners via phone, email, or text message.

Information Sharing: We do not sell, rent, or trade your personal information with third parties for their promotional purposes. We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep this information confidential.

Operational and Service Needs: Users acknowledge that their information may be shared with our trusted partners for operational and service needs. This includes sharing necessary details with technicians and support teams to fulfill your service requests efficiently.

Legal Disputes: By using our services, you agree to waive your right to sue or take any legal action against us or our partners, outside of direct negotiation, for disputes arising out of your use of our website or services. In the event of a dispute, you agree that the maximum compensation you may receive is limited to $100. Each party will bear their own legal fees and expenses.

Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control the use of cookies through your browser settings, but disabling them may affect certain functionalities of our website.

Opt-Out: If you wish to opt-out of future communications or have any privacy-related questions, you can contact us at (310) 742-5174.

Changes to This Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the site following the posting of changes indicates your acceptance of those changes.

Effective Date: This Privacy Policy is effective as of [Date].